How Do Call Center Headphones Improve Communication

The foundation of any effective Call center Headset with Mic Noise Cancelling is clear communication. Higher satisfaction rates, faster resolution times, and more overall productivity. The way Noise-canceling headphones technology occurs is by first capturing up background noise with microphones, and then generating a sound wave that is the exact opposite (anti-phase) of the noise. The unwanted noise is effectively reduced when these two sound waves clash and cancel each other out.